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Associate Creative Director – Studio Planhat

Mission

Build the studio behind B2B's first cult brand

Studio

Uniquely, Planhat's content and brand is powered by an in-house creative agency – Studio Planhat – consisting of brand and web designers, copywriters, videographers and photographers.

Our Studio owns creative end-to-end, ranging from cinematic films like Cutting Through the Advertising Fog to Teaser videos, immersive landing pages, television-grade interviews and product-centric showcases to custom surfboards, event booths and more.

Every graphic, image or story that emerges from Planhat starts life in our London Studio. Taking cues from old-school ad agencies, we're lean, fast, and obsessed with craft. We always put taste above technique, clarity above cleverness, and timelessness above trends. We care about sharp ideas, strong signals, and creative that actually lands. Every single day, we translate raw commercial input into imaginative, production-ready assets that drive real outcomes.

Challenge

Studio Planhat continues to raise the bar for what Planhat is capable of presenting to the world. However, as Planhat continues to grow rapidly, the everyday demands of executing on proven strategies are detracting from our ability to level up through new formats and across new mediums.

Solution

You will be a translator for commercial teams and a multiplier for creatives. You’re going to be leading, shaping, and shipping creative every day – so you should love showing up, bringing things over the line and striving continuously for better. The Studio needs leadership that think like artists and work like accountants: that execute ambitious ideas with diligence and precision, and never leave them on the shelf to gather dust.

You’ve likely spent time in a creative studio or agency – owning brand execution, directing work across disciplines, and producing campaigns that actually ship. You know how to navigate ambiguity, find the narrative, and make the end product (a lot) sharper than when it started.

Work with great people

Erik Holm
CFO
Sanna Westman
VP of Partnerships
Gurprem Sagoo
Customer Success Manager

Skills & Requirements

You'll thrive with us if you:

  • have taste: you know what makes work good and can articulate that vision to others
  • bias to action: know how to go from vague commercial ask to sharp creative brief and from brief to first draft
  • work cleanly: create structure, prioritising, tracking and delivering complex projects with diligence and speed
  • build creatively: can switch between creative execution and operational coordination as necessary
  • think pragmatically: judge the necessary balance between quality, cost and speed to deliver best possible results on time and in-budget

In doing so, you’ll become Studio Planhat's lead operator, defining and executing on its vision. Naturally, you’ll grow to own and evolve how our brand is expressed – visually, verbally, and experientially – across every channel and function.

Great Place to Work

  • Flexible Work Location

  • Paid Parental Leave

  • Flexible Public Holidays

  • Flexible Working Hours

  • Extended Leave

  • Meet-ups & Workations

About the company

Planhat is a customer platform that provides software and services to help organizations grow lifelong customers. Our platform powers sales, service and customer success products that scale with our customers’ needs all the way from startup to household name and beyond. Each day worldwide, over 2.6 million customers are attracted, engaged and delighted with our intuitive yet flexible system of action.

The Planhat platform empowers everyone in your organization to consolidate, analyze and act on all your data, becoming more customer-centric and data-driven than ever before. From rolling out autonomous transport systems to distributing new medicines, we’re proud to help make our customers better at what they do best.

Alongside our customers, we’re building at the forefront of healthcare & life sciences, finance, connected business, and more. And we need curious, daring minds to help us.

TOMCulture is what we say, what we do and how we treat people

GenuineNo corporate BS - just be honest

FearlessWe are bold - and we play to win

CaringBe kind to yourself and others

ImpactfulWhen you do something, do it right

Alberto Lambert | Contact Person

I'm interested
Planhat

London | On-site
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